Our Terms & Conditions
Conditions of Use
Welcome to ReachforSerenity.com; the official website of Serenity Solutions Inc. There are some things that we think that you should know about visiting our online home.
The Serenity Solutions (reachforserenity.com) website, Serenity Solutions Inc. and its associates provide services to you subject to the following conditions. If you visit or shop within our website(s), you are agreeing to accept these conditions. Please read them carefully.
We encourage you to use our website or our phone number to contact us with any questions that you may have.
Returns and Refunds Policy
Refunds will be issued on a case by case basis at our discretion. Our decision is final.
We will replace any product or offer a refund, at our discretion, for any product that we sell that we agree is defective. Our goal is to make you happy with your purchase. Contact us immediately if you receive a product that is not to your satisfaction.
We do not offer refunds for events. You can request that we donate your event purchase to another person. We will do our best to accommodate “reasonable” requests at our discretion.
When you visit our website, Facebook page or send e-mails to us, you are communicating with us electronically. By visiting our site, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our site(s). You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Serenity Solutions or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Serenity Solutions, with copyright authorship for this collection by Serenity Solutions, and protected by international copyright laws.
Serenity Solutions trademarks and trade dress may not be used in connection with any product or service that is not Serenity Solutions, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Serenity Solutions. All other trademarks not owned by Serenity Solutions or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Serenity Solutions or its subsidiaries.
Licence & Site Access
Serenity Solutions grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Serenity Solutions. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Serenity Solutions. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Serenity Solutions and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Serenity Solutions name or trademarks without the express written consent of Serenity Solutions. Any unauthorized use terminates the permission or license granted by Serenity Solutions. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Serenity Solutions so long as the link does not portray Serenity Solutions, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Serenity Solutions logo or other proprietary graphic or trademark as part of the link without the express written permission of Serenity Solutions.
Your Membership Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Serenity Solutions and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments. Email and Other Content
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Serenity Solutions reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Serenity Solutions and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Serenity Solutions and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Serenity Solutions or its associates for all claims resulting from content you supply. Serenity Solutions has the right but not the obligation to monitor and edit or remove any activity or content. Serenity Solutions takes no responsibility and assumes no liability for any content posted by you or any third party. We will disclose your information when compelled by local, state or federal law.
Risk of Loss
All items purchased from Serenity Solutions are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Serenity Solutions and its associates attempt to be as accurate as possible. However, Serenity Solutions does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Serenity Solutions itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY SERENITY SOLUTIONS ON AN “AS IS” AND “AS AVAILABLE” BASIS. SERENITY SOLUTIONS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SERENITY SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SERENITY SOLUTIONS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SERENITY SOLUTIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SERENITY SOLUTIONS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting Serenity Solutions, you agree that the laws of the state of Florida, United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Serenity Solutions or its associates.
Any dispute relating in any way to your visit to Serenity Solutions or to products you purchase through Serenity Solutions shall be submitted to confidential arbitration in the state of Florida, United States of America, except that, to the extent you have in any manner violated or threatened to violate Serenity Solutions intellectual property rights, Serenity Solutions may seek injunctive or other appropriate relief in any state or federal court in the state of Florida or in the United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification and Severability
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.